InTouch Support


Help and Advice by InTouch America

The InTouch America team are on hand to answer all your questions and give you dedicated support. Please use the links on this page to answer some of your basic questions, and to download any of the forms you need.

If you have any other questions, please don’t hesitate to call us at (800) 500-0066 or send us a message Here



Please use this area to read our most frequently asked questions on billing and porting.

If you have a question that we don’t list on this page, please just get in touch. We are always happy to help, and our friendly team of advisers are available to help you with anything you need.

View our FAQ’s »

Cell Phone Lingo

Cell Phone Lingo

Roaming, sim cards, airtime, IMEI – It can all get a little confusing if you don’t fully understand what your manual is referring to. In this section we explain what everything means in a simple way. Of course with InTouch, we are always happy to answer your questions however small they may be.

Read all the cell phone lingo »

Download Our Forms


Our download area offers a quick route to downloading documents that you will need to sign and send / fax back to us. The files you choose will quickly download a PDF to your computer for printing. Please just let us know if you have any difficulty with our files, and we will be happy to help.

View our downloads »

How To

How To

Need a little help with your new phone? Our “How To” guide will answer the most common questions related to the features on your phone. Use this section for setting up and using your voicemail, keypad commands and roaming.

Read our how to’s »